February 4, 2023
how to fix

Just bought a new smartphone? But can’t make calls or use the internet due to an unknown SIM card error? If this has happened to you, then you have come to the right page.

You may receive a “SIM not provisioned MM2” error when using a new SIM card on your smartphone. If you face the same error, let me tell you it can be easily fixed.

However, before repairing ‘SIM not configured with MM2’ To report an error, you must first know what the error means and the actual problem.

What does “SIM not provisioned with MM2” mean?

Well, “SIM Not Provisioned MM2” is a common error, especially among users who buy a new smartphone or SIM card.

When you insert a SIM card into your phone, the SIM card allows your phone to be recognized as yours on mobile networks. Only after being identified can you make and receive calls, send text messages, and connect to the mobile Internet.

However, if you receive a “SIM Not Provisioned” error message after inserting a new SIM card into your smartphone, it means that the SIM cannot share information between your smartphone and your cellular network provider.

Why do I get a “SIM Not Provisioned MM2” error?

Well, there is one or more reasons that trigger the “SIM Not Provisioned MM2” error message.Below, we share some of the SIM not configured error information.

  • You just bought a new SIM card.
  • Also transfer your contacts to the new SIM card.
  • Your telco’s server is unavailable.
  • Your new SIM card still needs to be fully activated.
  • The SIM card needs to be properly connected.

These are some of the prominent reasons that lead to the “SIM Not Provisioned MM2” error message on your new smartphone.

How to fix “SIM Not Provisioned MM2” error message?

1. Restart your smartphone

restart your smartphone

Even if your phone has all the necessary APN settings for your new SIM, you still need to reboot to activate the settings.

After inserting the new SIM card, make sure to install any settings that are sent to the phone via pop-up messages. Once done, restart your smartphone.

After restarting, try to make a phone call or surf the Internet; you will no longer see the “SIM Not Provisioned MM2” error.

2. Turn on/off airplane mode

Toggle on/off airplane mode

Enabling airplane mode disables all cellular connections. This means you won’t be able to use the internet, make and receive calls, send/receive text messages, etc.

You can try enabling and disabling airplane mode to resolve the “SIM Not Provisioned MM2” error message. Doing so will re-establish a new connection and rule out any network errors that might trigger the SIM not configured error.

To enable Airplane Mode, you need to pull down the notification shutter and tap “Airplane Mode” or “Airplane Mode.” Once enabled, wait a few seconds and disable Airplane Mode.

3. Update carrier services

If you’re using an Android smartphone, your phone has a Carrier Services app that connects your phone to your mobile network.

Outdated carrier service apps can sometimes cause “SIM Not Provisioned MM2” errors. Also, if you receive a SIM Not Provisioned error without replacing the SIM card, there may be a problem with your carrier service. Therefore, you need to update the Google App.

1. Open the Google Play Store and click on your avatar.


2. From the list of options that appears, select ‘Manage applications and devices’

Manage applications and devices

3. Select now update available part.

update available

4. Now, find Carrier Services application and install updates.

Carrier Services

That’s all! You can update the Carrier Services application on Android this way. If no update is available, there is some other problem with your SIM card.

4. Make sure your SIM card is activated

In many countries, SIM cards take less than 24 hours to activate. However, in some regions, this may take several days.

So if you just purchased a new SIM card and inserted it into your phone, you will need to wait for the SIM card to fully activate.

Unless your telco activates your SIM card, you will receive a “SIM Not Provisioned MM2” error when making calls or sending text messages. You can contact your carrier or network provider at any other number to check activation status.

5. Make sure the SIM card is inserted correctly

Make sure the SIM card is inserted correctly

If your SIM card is activated and ready to make calls, and you still receive the “SIM Not Provisioned MM2” error message; then you need to check that the SIM card is properly installed in your phone.

Even if your SIM card is properly seated, you must check for physical damage. The problem might even be your SIM card slot.

You can turn off your smartphone and eject the SIM card. Once ejected, plug in and turn on the smartphone again. After restarting, wait for the cellular network to appear, then try to make a call.

6. Insert the SIM card into a different slot

Insert the SIM card into a different slot

If you have a dual SIM smartphone, you can insert the new SIM into a different slot. If another slot is already occupied, replace the SIM card.

Trying another slot will help you troubleshoot issues related to the SIM card slot on your smartphone. If there is a problem with the SIM card slot, you will get the same “SIM Not Provisioned MM2” or any other network error even on your active SIM card.

7. Contact or contact your Internet provider

“SIM Not Provisioned MM2” is usually a SIM card related error. In rare cases, it’s related to your smartphone.

So, if you’ve tried your best to fix the problem and nothing works, it’s time to get in touch or get in touch with your internet provider.

You can take the SIM card to your network provider or use any other number to contact them and explain the problem. Tell them about your attempts to resolve the “SIM Not Provisioned MM2” error.

They will help you solve your problems. If it’s a network related issue, it will be fixed within a few days.

8. Get a new SIM card

If your network provider doesn’t fix the problem or you get frequent error messages on your phone, it’s time to get a new SIM card.

You can get a new SIM card for your old phone number through the MNP. However, this is the least recommended method and you should request a new SIM card even after complaining to your network provider if the problem still needs to be resolved.

READ ALSO: How to fix ‘SIM not provisioned with MM2’ error message

We have shared all possible ways to fix SIM Not Provisioned error message. So, these are some simple steps to fix “SIM Not Provisioned MM2” error message on your smartphone. Let us know in the comments below if you need more help fixing the “SIM Not Provisioned MM2” error.

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